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Workplace Support - Disability / Aged

Workplace Support - Disability / Aged provides support for - The person with a Disability / Aged & their Families / Carers, caring for a person with a disability / aged - Support workers - Organisations.

How could we all work together to better serve?

We are seeing a shift in the care provider industry towards a person with a disability or a person in aged care as being the 'customer'. As we embrace the principles of consumer directed care, providers can expect families to demand a greater say over their disability or aged care services.

 

The Customer

When it comes to the support provided to the customer (person in care) we are of the viewpoint that everyone is trying to do the best they can with what they know. But what happens when things don’t come together in a way you expect it to? Sometimes outside supports, even with good intentions can bring unintentional stressors and harm to a person at risk.

As a workplace supporter we engage with the customer and their families in a collaborative, solution focused approach that promotes new ways of thinking about how their care is provided. By understanding human behaviour and needs, a workplace supporter can assist in influencing and supporting healthier ongoing care from now and into the future.



The Family / Carer

Sometimes when you are busy caring for someone else you can neglect your own needs. A common response we receive to the question, "Who is looking after you?" is usually replied with, "Nobody"

Talking with a workplace supporter may help you with your caring and possibly improve your situation. Supporters won’t judge you, but they listen and encourage you to talk about your concerns and explore your own solutions.

 

The Support Worker

Most support workers bring with them a profound desire to care for another individual. In some cases their desire can be way beyond monetary rewards. Our own lived experiences bring meaning to what we do today.

Being valued at what we do at work can lead to heightened job satisfaction, a sense of enjoyment about our work, improved self esteem and an enhanced quality of life. This flows over to the person we are caring for, our co workers and family.

But what happens when we are not valued?

Talking with a workplace supporter may help you identify your strengths, work towards possibilities and help enhance your life goals. The workplace supporter won’t judge you, but they listen and encourage you to embrace your inner capacity to better serve others.

As an individual it is hard to influence organisational change but as a collective group change is more likely.



The Provider / Organisation

A Workplace Supporter uses a solution focused, problem solving model to explore individual and organisational strengths and possibilities rather than their weaknesses in a workplace setting.

We have an absolute belief that every person has untapped resources, drive and potential and it is their unique strengths, experiences and capabilities that can drive change if we can harness them in a collaborative way.

We also believe positive change occurs in the context of authentic inter-personal relationships. By the reduction of stressors we can build on an individual's hope and optimism by creating a positive expectation that change is possible. A shift from a rigid problem state to a world of new possibilities.

 

Business owners

We understand that owning and running a business can be stressful and a constant challenge. Sometimes we need a trusting confidant to use as a sounding board to work through our own thoughts and feelings. It's important to talk to someone about what is going on and confidential support can assist you with being fully heard and valued.

 

What could we co-create together?     Jeffrey Lee - Dip.Prof.Couns. (workplace)

See our Contact us page for our details.